Prescription Refill Request

Place your request for a prescription refill in the form below or email us at You will be contacted within 3 working days with the status of your request.

Specially ordered items will require prepayment. Our team will contact you if the item requested for is considered as a special order.

To ensure that your pet has enough medicine or food before your requested item(s) arrives, please submit your request 2 weeks in advance. For urgent requests, please call us during our opening hours at 6245 5543.

Your request will be reviewed and subjected to the approval of the veterinarians in accordance to the Agri-Food & Veterinary Authority of Singapore (AVA) before it may be dispensed.

In any odd event of technical error and if you do not hear from us within
2 days, please call us at 6245 5543 or email us at

**Please refresh this page if an error message appears before continuing. 

^^ Please provide us your pet's name, exact name of the requested item
(as stated on the invoice or prescription label) and requested quantity.